Administration Officer | The Liverpool BID Company


Administration Officer | The Liverpool BID Company


Location: Liverpool, Lord Street, L2 1TL

Reports to: Office Manager

Salary: £17,000 per annum

Hours of work: 35 per week

Tenure: Fixed term until October 2018

Enquiries to: Michelle Bacon (0151 233 1870)


About The Liverpool BID Company


The successful applicant will be joining a small, personable and hard-working team. The office environment is friendly and the team work well together to deliver on our commitment to provide a first class service to members. The company recognises the value that our employees add to its continued success and are continuously identifying the best ways to support, reward and develop individuals. Liverpool BID Company encourages an inclusive working environment and its team of highly trained professionals value the company’s ethics and promote its ethos of skills sharing


About the role


The purpose of the role is to provide an administration support service to the company.  The post holder will undertake projects and tasks with the aim of streamlining the administration function and alleviating administration pressures throughout the management team.




The post holder will be pro-active in the management of their own workload.  They will also be responsible for identifying tasks that can be delegated to Apprentices and for ensuring that deadlines are met in accordance with guidance from the management team.




  • Leading on projects and implementing processes and procedures to support current practice (e.g. Promote In Liverpool booking system/Radio Scheme/Marketing campaigns)
  • Liaising with BID members and the general public via the telephone, email and face to face and responding to initial queries and supporting seasonal events and marketing campaigns
  • Preparing and circulating papers for meetings/forums and taking notes/minutes
  • Arranging meetings on behalf of team members and diary management
  • Arranging venues and refreshments for networking events/meetings
  • Processing orders and invoices and providing ad-hoc finance support
  • Ordering office supplies
  • Managing and updating bespoke databases, CRM systems, BID website and online presence
  • Assist the team to produce reports
  • Ensuring compliance of health and safety regulations for internal staff and contracted staff
  • General administrative duties


Personal attributes


  • Strong administration skills and knowledge and understanding of office processes
  • Understanding of finance processes and excellent numerical/analytical skills
  • Confident communicator with strong interpersonal skills
  • Pro-active approach and ability to manage projects with minimal supervision
  • Highly organised with excellent time management skills
  • Willingness and ability to master new software packages and web-based systems
  • Strong team player who recognises the value and benefits of team-work


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